Question 1

Which payment methods are available? 有哪些付款方式?

Accepted Answer

We accept payments across a variety of different credit cards, debit cards and PayPal. 我們提供付款方法有信用卡、銀行帳戶和PayPal。

Question 2

Where do your products come from? 你們的產品從哪裡來？

Accepted Answer

All our products come from Europe because Europe has stricter regulations on natural products than many other countries, including the USA. Our selected brands carry a recognized natural cosmetic certificate, such as NATRUE, COSMOS or Ecocert. We select natural cosmetic products that meet the highest standards of organic quality, credibility and transparency. Most importantly, all our products are cruelty-free. 我們所有的產品都來自歐洲，因為歐洲對有機產品的管制要比許多其他國家更要嚴格 (包括美國在內)。我們選定的品牌帶有公認的天然化妝品證書，例如NATRUE，COSMOS或Ecocert。

Question 3

Do your products contain allergenic ingredients? 你們的產品會否包含過敏原成分？

Accepted Answer

The products we carry are very skin tolerant and dermatologically tested. Due to the variety of different ingredients used which can cause allergic reactions, we can never rule allergies out. Yet our brands are sure to choose ingredients with a very low allergenic potential. 我們的產品具有很好的皮膚耐受性和皮膚病學測試。由於使用不同的成分會引起過敏反應，因此我們永遠無法排除過敏的可能性。然而，我們的品牌一定是採用具有極低致敏性的成分。

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